Professional Liability and Errors & Omissions
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Other potential E&O policyholders include, for example, real estate brokers, appraisers, and website developers. There are also specific E&O policies for technology companies, such as software developers, technology consultants and other creators of technology. This coverage focuses on the failure to perform, financial loss and error or omission of the products or services sold. Additional coverage for breach of warranty, intellectual property, personal injury, security and cost of contract can be added.
The primary reason for professional liability coverage is that a typical
general liability insurance policy will only respond to a bodily injury,
property damage, personal injury or advertising injury claim. The above
mentioned professional services and products can cause claims without
causing a bodily injury, property damage, personal injury or advertising
injury. Common reasons alleged in making claims on these policies are
negligence, misrepresentation, violation of good faith and fair dealing,
and inaccurate advice. For example, if a software product fails to
perform properly, it may not cause physical damages, personal or
advertising injuries, therefore the general liability policy would not
be triggered. It may, however, directly cause financial losses which
could potentially be attributed to the software developer's
misrepresentation of the product capabilities.
Professional liability insurance policies are generally set up based on
a claims-made basis, meaning that the policy only covers claims made
during the policy period, claims which may relate to incidents occurring
before the coverage was active. It is important to continue your
coverage, because canceling the policy, will in effect, make it as if
you never had coverage for any incidents.
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